Water Quality
A look into GLWA’s water quality standards, testing, and treatment practices.
Assistance
GLWA focuses on balancing affordability with the responsible operation of the regional system, knowing that the decisions we make today will impact future generations. Our organization has a responsibility to preserve affordability for our local communities, while ensuring the long-term reliability of the system and the protection of public health.
Water Residential Assistance Program
WRAP provides assistance to eligible, low-income households who receive water and/or sewer service from GLWA member partner communities.
Wrap
Benefits
Households can receive help with paying down past due balances and receive water and sewer bill payment assistance for up to two years. Eligible seniors and permanently disabled persons can obtain bill credit assistance without an expiration date. Participants may also receive conservation assistance and minor plumbing repairs.
WRAP, a first of its kind program in Michigan, was created by representatives from throughout the region. GLWA partners with agencies like Macomb Community Action, United Way for Southeastern Michigan, and Wayne Metropolitan Community Action Agency to deliver WRAP services to residents.
Who Can PARTICIPATE?
wrap eligibility
- Reside within the GLWA service area.
- Demonstrate household income at or below 200 percent of the federal poverty level.
- Establish they are responsible for the water or sewer bill.
- Reside in the home they own or rent.
Program elements
- Bill payment assistance based on household income and bill amount.
- Arrearage or past due balance assistance
- Conservation measures such as a home water audit and minor plumbing repairs
Water Residential Assistance Program policy
Read the WRAP policy detailing the mission and vision of the program, as well as the objectives and outcomes.
TAKE ADVANTAGE OF WRAP
GLWA engages local service delivery partners to administer the program. This partnership leverages the other resources and assistance programs available, working to ensure residents have adequate support outside of just their water and sewer bill.
Contact Information
Contact Information
WRAP Flyer
Where is my money going?
GLWA’s current budget reflects the continued need to responsibly invest in an aging regional infrastructure system that serves approximately 40 percent of Michigan’s population. By supporting regional capital projects, the highest quality water and wastewater treatment standards, and the skilled workforce it takes to make it happen, our budget invests in your family, your neighbors, and the generations of Michiganders who will share our greatest natural resource.
RESOURCE DOCUMENTS
WRAP Flyers
- General WRAP Flyer
- Water Residential Assistance Program FY 2025 Review
- Water Program Timeline Infographic 1.30.2026
- WRAP FAQs
2024 Wrap Improvements
- BS&A WRAP Feature for Member Partners Letter
Outreach + Education
- Need assistance with your water bill? WRAP can help! (General Flyer)
- WRAP 4×8 Tip Card
- Take Control of Your Bill! (WRAP Plumbing Repairs) Flyer
- WRAPfinity Flyer
- WRAP Quick Facts
As an intern at GLWA, I gained hands-on experience in a line of work most people (including myself) don’t think twice about yet depend on every day. Getting to work alongside dedicated mentors gave me the confidence to pursue and build my career in a field that truly matters.
Zainab Almoamen
Professional Administrative Analyst, former intern
We’re here to help
For general questions about WRAP, contact us via email at wrap@glwater.org
